Privacy Policy

Last updated: 2026-06-01

1. Who We Are

MFTEL Agency (“MFTEL”, “we”, “our”, “us”) provides SEO, GEO, web development, AI automation, chatbot/callbot, and digital strategy services. This Privacy Policy explains what personal data we collect, why we collect it, and how you can exercise your rights.

2. What We Collect

We collect only the information needed to operate our website and provide our services.

Information you provide directly

• Name and business name
• Email address and phone/WhatsApp number
• Website URL and project details you share in forms or messages
• Any information included in free audit requests or contact messages

Technical and usage information

• IP address and approximate location
• Browser/device information
• Pages visited, referring page, and interaction events
• Diagnostic logs and security-related data

3. How We Use Information

We process data to:

• Respond to inquiries and schedule calls
• Deliver website audits, proposals, and services
• Improve website performance, security, and user experience
• Analyze marketing performance and service demand
• Send service-related communications
• Meet legal, contractual, and compliance obligations

4. Legal Bases

Depending on your location, we rely on one or more of the following legal bases:

• Consent
• Performance of a contract or pre-contractual steps
• Legitimate interests (for service improvement and security)
• Compliance with legal obligations

5. Data Sharing

We do not sell personal data. We may share data with:

• Hosting and infrastructure providers
• Analytics and communication tools
• Payment and operations providers (if applicable)
• Legal authorities when required by law

All providers are selected to support secure and lawful processing.

6. Data Retention

We retain personal data only for as long as needed to fulfill the purposes described here, including service delivery, support, legal obligations, and dispute resolution.

7. Security

We apply technical and organizational safeguards to protect personal data. No online system is fully risk-free, but we continuously improve our security practices.

8. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, or object to processing of your data, and to request portability where applicable.

To exercise your rights, contact us at the address below.

9. Cookies and Tracking

We use cookies and similar technologies to improve site functionality, measure traffic, and optimize content. You can manage cookie preferences in your browser and through our cookie controls when available.

10. International Transfers

If data is transferred outside your country, we apply appropriate safeguards required by applicable law.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material updates will be reflected by revising the “Last updated” date.

12. Contact

If you have privacy questions or requests, contact:

MFTEL Agency
Email: contact@mftel.agency Phone: +1 480 716 9639